BWAYS
Built on Experience. Driven by What's Next.
BWAYS is an international business and technology company. We start from how a business actually works, then engineer the software, platforms, automation and carefully chosen AI that the situation requires.
- Primary base
- Costa RicaMain operations since July 2021
- Origins
- IsraelWhere the company began
- Founder experience
- 30+ yearsPersonal practice across business and technology. Not the age of the company.
Founder
David Edelman
Known as Dacho
The human behind the technology
Technology changes. Understanding people and business remains essential.
David Edelman, known as Dacho, is the founder of BWAYS. More than thirty years of work sit behind the company: software and digital technology, operating and building businesses, and advising organizations on what should actually change.
The combination is the useful part. He has had to turn a commercial requirement into something a system can do, and he has had to live with the consequences when the technology and the operation do not match. Consulting, in this practice, means staying with the problem long enough to see how customers, staff, cost and risk really behave.
The tools have moved through successive generations of digital technology. The constant is judgment: what the organization is trying to achieve, who has to use the result, and what must still be true after the first release.
Thirty years and more describes the founder’s professional experience. It is not a company founding date, and it is not a claim about how long a legal entity has been registered.
Our story
From Israel to Costa Rica
BWAYS changed its main operating base. The move is a chapter in one company story, not a new origin and not a network of offices.
01Origins
Founded in Israel
BWAYS began in Israel, working in business and technology before its main operational move. That is the company’s origin. Israel is not presented here as the current headquarters.
02July 2021
A new chapter in Costa Rica
More than five years ago, BWAYS moved its main offices and primary operations to Costa Rica. Costa Rican operations began in July 2021. The principal operating base is here.
03Today
Connected across markets
The company operates primarily from Costa Rica and keeps an Israeli business representation for selected company needs. That representation is not a published office address, headcount or separate legal entity. From this base, BWAYS works with businesses whose requirements cross markets.
How we judge the work
We Understand Business. Not Just Technology.
Technology has changed dramatically since the early days of the internet. The fundamentals of business haven't.
A sound technical choice starts from the way the business runs. Customers have to be served. People inside the company have to get through the day. Money, time, risk and the limits of the current operation all decide what a system should and should not do.
A faster tool that ignores those constraints creates a second job: looking after something the organization cannot trust. BWAYS treats process, responsibility and the long-term objective as inputs to engineering, before the architecture is treated as settled.
That is why experience matters more than a list of technologies. The early web, business software, connected systems and now AI have each expanded what is possible. None of them removed the need to know who the work is for, what it costs when it fails, and what must remain maintainable.
The way we think
Four principles that govern the work
These are decision rules, not a project method and not a list of services.
Business First. Technology With Purpose.
Understand the business challenge and the result that would count as progress before selecting technology. The tool has to serve a measurable objective. If it does not, it does not belong in the work.
Human Ingenuity. Intelligent Technology.
People still decide what matters, what is permitted and what good looks like. Appropriate AI can carry real work inside those boundaries. It does not replace business experience or human judgment.
Security & Privacy by Design.
Information security, access, privacy and the responsible handling of data are part of the engineering decision. They are not a layer added after a system already exists. No system is described here as incapable of failure.
Built to Evolve.
Design systems that can change with the business: maintainable parts, clear ownership and a life after the first launch. A result that only works on delivery day is not finished.
A professional perspective
From the Early Web to the AI Era
Four eras in how business needs and technical possibilities changed, seen from the founder’s working life. Not a company chronology, and not a list of projects.
The Early Internet Era
Being online was still a decision. The work was to make a digital place people could find and use, and to learn that a technical presence means little without a human reason to return.
Business Digitalization
Records, customers and daily operations moved into software. The useful question stopped being whether a company had a system, and became whether that system matched the way the business really worked.
Connected Business Systems
The number of tools grew. Value moved to the joins: integrations, permissions, handoffs and the discipline of keeping more than one system truthful at the same time.
The AI Era
Software can now draft, classify, converse and take bounded action. The new possibility does not retire the older duty. Someone still decides the business purpose, which data may be used, and what happens when the system is wrong.
Where we operate
Costa Rica base. International perspective.
The company’s main operational base is Costa Rica. That is where the principal work is organized, and it has been since operations here began in July 2021.
The story starts in Israel. BWAYS still maintains an Israeli business representation for certain company needs. That continuity matters. It does not make Israel the main operational headquarters, and this page does not invent an address or a staffing chart for it.
Costa Rica is a practical home for work that crosses markets and business contexts. BWAYS does not describe that as a chain of offices, a worldwide staff or around-the-clock coverage.
What we build today
Experience, applied to the work
The same judgment shows up in the systems BWAYS designs now. Where a business needs a defined kind of help — consulting, discovery, implementation or the care of a system over time — that work sits with these solutions. It is not a separate company.
Custom software and platforms shaped around an operation: the workflows, the people and the constraints that a generic product will not carry.
Business automation and integrations that move work between systems with visible exceptions, instead of another manual bridge.
AI agents and voice solutions used where they can take bounded, useful action — inside permissions, and with a person still accountable for the outcome.
Custom AI Agents & Autonomous Business SystemsAI Call Center & Voice Agents
Digital platforms and the practical work of business growth: a presence and a system that can be measured, maintained and improved.
A conversation
Let's Talk About What You're Building.
Bring the idea, the constraint, or the next stage you are trying to reach. We start with the business question, and we talk through what a sound technical path would actually require.
